Product Delivery Policy

SHIPMENTS
Shipment costs are not included in the product price, and are borne by the buyers, unless it is explicitly stated otherwise.

By placing products in your order basket, you can see your order’s shipment cost. The shipment cost is not standard, but varies depending on your address, and the size and weight of your order.

In case the product is not immediately available to be shipped, the order will remain pending and our company will communicate to you the expected availability date, the substitution or cancellation of the order.

The address specified by the buyer must be real and valid. In case the buyer is absent from the address he/she has specified, or his/her address details have changed, the buyer is responsible for notifying the company in a timely manner, in order to ship the order to the correct address. Otherwise, the buyer will bear the additional shipment cost.

Notice: Receiving the item and signing to the carrier equates with acceptance of the product and of its excellent condition.

SHIPMENT COSTS 

A/ GREECE
All products are shipped using Golden Courier to the address you have specified in your order within 4-5 working days, provided the products are readily available to be shipped.
For orders where the weight is up to 2 kg, the cost is 5 EUR within Attica, 7 EUR for the rest of Greece and 16 EUR for inaccessible areas.
Every additional kg costs an additional 2 EUR for shipments in Attica and the rest of Greece, and 4 EUR for inaccessible areas.

*The prices above include VAT

Telephone communication with you before delivery is possible.

In case there is a delay in the delivery of your order, please contact us via email at eshop@zoumboulakis.gr or by phone at + 30 210 3634454.

Potential Surcharges
In case you wish the delivery to take place on a Saturday, you must specify this when placing your order. Saturday deliveries cost an additional 4 EUR. In case you want morning delivery by 10:00, there is an additional cost of 4 EUR.

All domestic shipments are automatically insured up to the amount of 250,00€ for all objects.
 
In addition, you have the option to collect the products you ordered online from our shop (Kriezotou 6) without any additional costs.

Β/ ABROAD
All products are shipped by courier to the address you have specified in your order within 5-7 working days, provided they are readily available.